eBay Suspension – The saga continues!

As you may or may not know, my eBay account was suspended over 1 1/2 months ago for the vague reason of being “associated with a previously suspended user”. I was given that users name, and that is it. This user hadn’t used his account in 5 years, and so I thought it was strange that somehow I (and my mom, and my dad) were randomly selected to have their accounts suspended. Here is an update of my struggle to get my account reinstated.

The first steps I took were, of course, to reply to accusations and dispute them. I was sent a form letter saying I should reply to the form letter and restate my disputes and they may or may not reply, depending on whether they think my arguments are good enough or not. So I responded to the form letter. I then received another form letter telling me to fill out a form and fax/mail it in to eBay’s INV Appeals. I quickly did this, spending some money and some gas to get the fax out quickly, and then waited for the reply.

And waited.

And waited.

It has now been nearly a month since I sent in the fax, and still no reply. So today I decided to be a little more proactive.

I found eBay’s 1-888 number and gave them a call. I was promptly told to hang up the phone, and go use their online customer service. Jeesh. Retarded.

So I go and use their live help, and select the topic closest to “my account was suspended for no good reason and I want it back but you are dragging your feet”, which happened to be “Other”.

And I waited.

Finally “Benie T.” came on to help me with my problem. I was directed to a contact form. The page came up 404. Hmm. Thats useful. So he gave me another link which actually did lead me to a contact form. I was promised I would receive an actual response and not a form letter. I highly doubt that I will, but we’ll see.

What makes this all even worse is that eBay has $14 of my dollars sitting in my account that I can’t spend or withdrawal. After about 45 minutes of being bounced around customer service someone finally directed me to the request a refund page, which says it may take up to a month before they get around to sending me my money. Jeesh. Freaking monopolistic eBay.

As if it isn’t bad enough that 90% of the items on eBay are spam that blatantly violate eBay polocies (search for “runescape”), but to top it off they can suspend you for any reason or no reason, and take no effort on their part to help you get it resolved.

Bottom line: I hate eBay.

104 comments

  1. I agree, this has just happened to me for no apparent reason !! I am not happy Jan!! *annoyed* Aussie eBay user !!

  2. Vanessa

    Me too! They say that I had trademake misuse; but as you said too that 90% of Ebay items are direct violations. As my account was suspended and I WAS a loyal customer. Customer NO MORE!

    I agree Ebay stinks!

    But there is a fabulous newer auction site on Overstock.com. Have had excellent customer service and they have a toll free number and online and email help. I even had a Overstock.com employee give me her direct line at the company if I had further questions! Ebay could lean a thing or two.

  3. eBay are a bunch of Dogs Greedy for more & more $$$, when their customer service team sucks like S*^’ My account got suspended for a dumb ass who kept bidding on a lot of my items and ebay thought I had something to do with it. For one month of sales totaling $500 I was charged $175 fess and out of the $500 sales I had the non paying bidders and the dumb ass buys goods totaling $200 and them my account gets suspended and I cannot claim the unpaid item refund. hardly made sh*^ after that. What a Rip Off

  4. I had the same problem – was told I was somehow linked to a suspended account. Told to reply and appeal using that other email. Know nothing about that account, so I can’t appeal. Getting lots of form letters. Can’t get a live person to talk – they hung up on me and sent be back to customer service.

  5. My adult daughter had her acount stolen. ebay didn’t
    help to solve the problem. There answer was to suspend
    me. I got the same run around everyone else talks about. I had toyed with the idea of maybe doing an ebay
    business in retirement someday. how glad I am for this wake up call. what an arrogant poorly managed company. they think they are invincible, Ford and GM
    thought that once too.

  6. I hate ebay!!! They have suspended my account also!! They take forever to get back to you. They do not resolve anything in a timely manner!! Google will hopefully be starting an auction site soon!! Ebay has absolute horrible customer service. With all the money they make off of fees you would think they could spend some of it on customer support. Good Luck to all who continue with ebay, you will need it!!

  7. Caroline Brailsford

    I could not agree enough with all your comments. ebay are on a power trip and don’t care who they suspend and don’t even seem to have valid reasons for doing so. I was suspended unjustly 3 weeks ago and am currently stuck in the never ending fruitless cycle of trying to get back on.

    I wish there was a big enough auction site to really rival ebay, then maybe they would come crashing back down to earth.

    I too HATE ebay

  8. I have now been suspended 3 times on ebay the past 2 times before this suspension they give me one account back then suspend the other 1 for being in asociation with the 1st 1 but this time they have suspended all my ebay accounts and i have had no response to any emails i have sent to them so i think its time to give up on ebay, I just hope that another auction sight would start up and give ebay somthing to think about as looking around on the internet i can see there are a lot of suspended users and am sure they would register with the new auction sight.

  9. Suspended for over a year....

    Hey all,

    Just want to let you know that I am one of the ebay users that got suspended due to associated with another ebay user… I have been suspended for about a year, and during that time I must of sent over a 100 emails, and got nothing back!! I just recently sent an email 2 weeks ago and havent heard from them….If there is knowledge on why they do things like this, I would like to know. Also, if there is a way to contact somebody that is from the safeharbor team and get it straighten out, that would be a minus on my burdens!! Ebay sucks, they need to actually track down on “true” accusations they can use. They cannot just assume things and drive people out. Anyways, I have been in the same boat for a year now!! It sucks, sucks really bad….And there is nothing I can do except for emailing them every so often.

  10. ebay members who buy feedback

    i totally agree, recently a friend of mine was suspended for feedback manipulation. he did not know is was against ebay policy for buying penny items. there are a lot of feedback junkies who buy penny items for kicks. so they were all in a race to get to 10,000 feedback believe it or not.

    so, he was suspended for 7 days. recently he was suspended again for the same thing. strange for he has not bought anymore of the penny items and ebay suspended him. they even took away all of the feedback.

    beware of sellers with private feedback. do a bidder search and see what they are buying. i think that there is a big trend of people buying feedback items that are real cheap such as recipes and ebooks, they build these accounts up right under ebays noses and then they sell the accounts to others who rip off buyers.

    so association on feedback profiles can get you suspended too. for example, look at ebay buyer id tarheel400 and you will see that he follows wana_bargain around buying cheap items. guess what, tarheel400 was suspended and so was wana_bargain.

    can you say guilt by association? so i wonder what these guys do when their account is suspended, they log into ebay and see a big:

    YOU ARE SUSPENDED

    message from ebay. pay the piper, ebay is cracking down on the ones who pad their feedback by buying low priced non physical items.

    but members roastedcat and gail857, they are not suspended because they have been members since 1999. ebay looks the other way in their case. roastedcat has bought thousands of penny items and so has gail857????????????

    can you say: “Unfair!”

  11. Jimmy "suspended for over a year

    I hear you on that! Even though I havent done anything like that. But that does suck! I had 1 ebay account since 2001 “j109”, and I mistakenly opened another one after I got “j109” suspended..I got “advancedtechnologydesigns” suspended to due to association with “j109″…That was a fault I encountered..But at the time, I needed ebay to buy and sell things again…

    If anyone has any ideas on how to get an account reinstated, I am all for it. But in order to do that, you have to email them by contact…Phone numbers I get off the interent, they tell me I have to email them…ETC.. Well, I have been trying for a year, and I had no luck.. For some reason, I have been into bad kharma that I accidently fell in to, and there is nothing you can do about it. If I was a rich mofo, I would buy ebay and get better customer service, and fire the whole ebay trust and safety team… But that is only a dream!!! LOL, anyways…. Thanks

  12. Ebay is a fraud! Where is the class action suit, I want in.

    They have over $150 they closed two accounts on me for being linked to someone at work. I did nothing wrong! But they havent returned a dime of my money.

    That’s fraud, they are keeping thousands, if not millions of stolen money for closing accounts for no reason and not returning money. Also, they charge you for your auction up front. Should they REALLY be allowed to take more money upon the close (final value fee) plus then they grab more with PayPal which is owned by them. So they charge you THREE TIMES for their crappy service. Then they can close your account at will and keep charging your credit cards or bank account. Both of my “suspended” accounts have a negative balance, meaning they overcharged me and kept the funds, no return, plus I can’t get the funds I had left in Paypal, even though that wasn’t much. I can’t WAIT for the lawsuit that FINALLY puts ebay under. Die Ebay!

  13. I was suspended for no apparent reason. I had all my listings taken down, but ebay still wants me to pay for the fee’s associated with those listings. I am in the process of getting an attorney involved. Good luck to you all.

  14. Ebay sux, i had my listing pulled, reinstated then pulled again. Was double jeaopardy. After that, everything I listed that night got pulled and when I woke up “suspended”.

    So much injustices there. Someone must be bored and decided to play and pull listings. They must have been cracking up and peeing on their pants from the excitement caused of giving misery by suspension.

  15. that just sucks! I have never heard such a thing like that, and why are they doing this?

  16. It must be unique to you. I know of a seller who was suspended under one name. Began selling under another, and was then became suspended for defrauding a but load of people. 19 unique negatives, 25 in all. Several neutrals of people afraid to leave negatives.. They were suspended under that id, somehow got the first id back and went to selling under that. They were reported and suspended under every id they had. The appealed and got every single id back within 2 weeks. So much for ebay security.

  17. Yes I agree with Ebay and Paypal working together they can really box you in and boy they can charge you fees but I never received any help from them when I had several non paying bidders Ebay was no where to be found. When you did get trouh to someone they are just no help at all! But if you owe them even 1.00 they will care then until they get their money. I am venturing into my own auction site hottbids.com it will be fee free and there will be responsive help, so sick of FEEBay! Glad to see Iam not the only one!

  18. YES, ANOTHER ONE, I WAS SUSPENDED AFTER 7 YEARSFOR BEING LINKED TO MY WIFE’S ACCOUNT. SHE WAS SUSPENDED BECAUSE ONE PERSON LEFT A NEGATIVE FEEDBACK FOR NOT RECIEVING A .99 MAGAZINE IN BELGIUM. THE BOTTOM LINE IS THIS. EBAY WILL COLLAPSE ONE DAY, THIS IS A FINE EXAMPLE OF CORPORATE GREED. RELAX EVERYONE, THEY WILL FALL ONE DAY, MAYBE EVERYONE SHOULD BAN TOGETHER AND FILE A MULTI-MILLION DOLLAR LAWSUIT AGAINST THEM. I SOLD FOR 7 YEARS AND GAVE UP ANOTHER CAREER ONLY TO BE SUSPENDED OVER 99 CENTS!

  19. As you can see you are not alone in this experience. Thousands are suspended from ebay every month, most of them unfairly.

    There are information products out there that explain to you what is needed for getting back on ebay after suspension.

    I’ve used the ebook at http://www.ebay-suspension.co.uk and it s not bad. Not particularly long but it gives the essentials. There are other guides out there though so maybe you should shop around a bit. They do work.

  20. Same happened to me…

    all we can do is file a reports with

    http://www.bbbsilicon.org/

    and

    FTC

    https://www.ftccomplaintassistant.gov/#crnt&panel1-1

    don’t know if it will help, but its a start

  21. ekaningsih

    I just got suspended for no reason, they said that I violate trademark misuse, a bunch off bulls*** just because of one person repoted me because I wouldnt give em a refund on some stuff they bought from me, but they never think about 150 happy customers that I have.Lets face it 95% of ebay seller are selling some crap.

  22. Heres another one! I was suspended on xmas day because of a lodger i had living with me got suspended so they linked all of my IDs and even my mothers and suspended them all! The worst thing is my lodger was only suspended for 7 days but never sent his documents in to get reinstated, So now ime in the middle of trying to get my accounts sorted – Its a real nighmare – eBay is my (was my) living. They link IDs using your ISP address so never let anyone use your web connection. Ime going to do everything i can to try and get ebay done for this. email me at jpteam1@hotmail.co.uk

    eBay is not worth the trouble.

  23. I’ve been going nuts with this since the end of October. Some “unidentified third party,” as eBay puts it, hacked into my buyer account and listed about thirty illegal items for sale. I’ve never sold anything through my buyer account. I thought all the notices I was receiving were spam/spoof e-mails and dutifully notified eBay. The result is that my account was suspended, then supposedly reinstated, but I not only can’t use it, I’m getting invoices for the illegal seller fees!!!! In the meantime, eBay notified Pay Pal to freeze my account, and I’ve been unable to straighten out the problem with Pay Pal. Now eBay is notifying me that my “monthly seller fees” have been refused payment by Pay Pal. It’s a double whammy. Nearly three weeks ago I wrote to eBay’s Chief Counsel for help. To date, not even an acknowledgment of receipt of my priority-mail letter. Prior to this victimization by a hacker, I’ve been a “member in good standing” for about five years. Now I’m being victimized by eBay and Pay Pal. At this point, I want to join a class action suit against eBay for its egregious mishandling of this situation and its ruin of my reputation. Does anyone know who I can contact to join such a suit?

  24. How do I edit my previous comment? I see no place to contact you for that. Please don’t pull an eBay on me by being incommunicado!

  25. I am a suspended-ebayer that sold the same big brand name replicas that powersellers sell on ebay (like Lacoste, Ralph Lauren, BAPE, Abercrombie, etc.). I got suspended – powersellers do not (or rarely do). Go to sell.com and start selling – 1 ad costs up to only $3 for a total of 1 month. You can keep selling off the same ad for a month. No final value fees. No problems so far and a ton of sales. Yes, you would get more money for your items and more exposure on ebay, but it’s a start. I love it! SELL.COM

  26. eBay simply does not care, what’s a few suspended accounts when eBay makes millions!

    Happened to me too. 3 of us live in the same household and we each have an eBay account. 2 Years ago someone hacked into my sisters account and eBay suspended her, she emailed them and they turn their backs, she was never able to clear it up with eBay, they always cut and pasted some lame response from their policies.

    All is good for my account and my brothers account right? WRONG! My brother and I also have eBay accounts, and now 2 Years later, we each get hit with the same lame email your eBay account is “associated with a previously suspended user”. We both have over 70 sales each, and 100% positive feedback! I myself have been a eBay member since 2001. Thank you eBay for treating such good users like crap – not happy at all , especially 2 years after the fact.

    eBay is seriously using some poor security measures, and they have no phone support. Someone hacks into your account, they know about it, I think they do use some sort of IP tracking. But WHY suspend users under the same household, can we not have different accounts in the same family, must we all share? Seems to be the only thing to do because when 1 person from an IP/House has a problem it seems eBay says everyone is responsible. This is some great logic, if I go drinking and driving and get my license suspended or taken away, then everyone in my house that drives should too – right?

    Anyway, my sisters account was never cleared and eBay didn’t do anything to give her information as to how someone hacked her account or from where. Now, me and my brother are paying the price too – can’t sell or buy on eBay no more.

    What can we all do about it? Simple stop using eBay! I say boycott eBay! I hope google can come up with an auction site, hopefully they can give eBay a run for their money.

  27. I was also suspended. A few chat sessions and many emails and weeks later, I got back a response. They want my credit card, bank, social security information along with utility bills and other documents faxed to them in order to even consider removing my unfair suspension. I’m extremely mad at them; wish there was a way to get back… (email ajuvb@ubnco.com)

  28. JENNIFER J. CORBETT

    I WAS SUSPENDED FOR HAVING SOMETHING TO DO WITH A SUSPENDED EBAY MEMBER IN THE MIDDLE OF AN AUCTION.
    THE SUSPENDED MEMBER WAS ME. I NEVER SOLD ON THE OLD ACCOUNT BECAUSE I WENT INTO THE HOSPITAL JUST DAYS AFTER I SIGNED UP. I JUST RECENTLY GOT WELL ENOUGH TO FEEL LIKE SELLING, AND IN THE MIDDLE OF DEC. 2006 AUCTION JUST DAY’S BEFORE CHRISTMAS/ MY AUCTIONS WERE CANCELED. I PAID ALL FEES (jjartist I PAID $48.00 AND asapetc I PAID OVER $121.00) THEY SAID I OWED/ AND HAVE BEEN TRYING TO STRAIGHTEN OUT THIS MESS SINCE 2 WEEKS BEFORE CHRISTMAS 2006. AND STILL NOT RE-INSTATED./…..
    MY FRIEND WAS SENT AN EMAIL TODAY LISTING ALL MY ITEMS I HAVE FOR SALE. I CAN NOT GET INTO MY ACCOUNT AND OF COURSE AS YOU KNOW YOU CAN NOT GET A HOLD OF THE GOD(s) OF EBAY!
    MOST OF THE ITEMS I APPARENTLEY HAVE FOR SALE I’VE ALREADY SOLD……
    I’M GETTING EMAILS ALSO FROM EBAY BUYERS THAT I DO NOT KNOW IF THEY ARE REAL OR NOT, I’VE SHIPPED ALL ITEMS I SOLD TO ADDRESSES EBAY EMAILS GAVE ME AS THE WINNER……
    I SAY THE DOT COM. IN EBAY.COM STANDS FOR COMMIE DOES IT NOT??????
    AND IN THEIR LANGUAGE EBAY ALSO MEANS G-O-D!!!!!!

  29. JENNIFER J. CORBETT

    TO SEE THE REAL WORLD GO TO GOOGLE AND TYPE IN EBAY SUCKS/THIS WAS EMAILED TO ME THIS MORNING/ IT HAS TO HAVE ALL THE DIRT ON EBAY AND THE GODS OF EBAY.
    I COULD NOT BELEIVE ALL THE SAME STUFF MOST OF WENT THRU HAPPENS ALL THE TIME

  30. JENNIFER J. CORBETT

    YOU CAN GET YOUR MONEY OUT/ I DID/ BUT DO IT FAST/ USE MOZILLA-FOXFIRE AS YOUR BROWSER/ GO DIRECTLY TO YOUR PAY PAL ACCOUNT (TYPE THIS IN MOZILLA BROWSER-THEY ARE NOT LOOKING FOR MOZILLA) SIGN IN/ TRANSFER YOUR MONEY OUT/ LOG OUT OF YOUR PAY PAL ACCOUNT IMMEDIATELY..
    BINGO, THAT’S HOW I GOT MY $290.00, OUT.
    THIS WORKS, AND MOZILLA HAS IT’S OWN PROTECTIONS, INCLUDES ERASES ALL DATA OF BEING THERE/ YOU ARE PROMPTED TO ERASE (IF YOU WANT TO)AND IN EBAY’S ANYTHING YOU DO.
    ON THE LEGAL POINT OF THINGS, IT IS YOUR MONEY.
    HOPE I HELPED YOU A LITTLE
    JJCORBETT@gmail.com

  31. cqcbhteam2

    On Thursday last, the 18th of January I did, what I felt was an important step in giving and receiving feedback on Half.com/eBay.

    I have a feedback rating of 99.6 after 6 years and thousands of items sold; and many more thousands of dollars later and many thousands of dollars spent on eBay.

    I am one that usually leaves positive feedback regardless. On Thursday I had this brilliant idea. Send an email to request an exchange of positive feedback. It was worded like this:

    “Would you be interested in exchanging positive feedback.” I copied this to my browser and sent it out to about 150 of the 300 feedbacks that needed my feedback as well as reverse feedback.

    I took a nap. Being on medications for pain I sleep a lot. When I awoke to check for sales on half.com I saw that I was suspended. An email was sent to this email address stating the same.

    Now, not realizing the reasons I because quite uneasy and insecure like the rest of you who depends upon making money on eBay and Half.com. I went to “live chat” and explained the whole matter of not knowing the reasons why I was suspended. I felt very insecure as I spent close to $20,000 of my retro-active social security disability money on wholesale lots of dvds, videos, cds and books on EBAY through the last few years to resell on half.com. And, I have been successful in selling these items. With 99.6 positive feedback I feel that I have earned this by placing the buyer first. If a video has bad quality I refund without question and tell the buyer to throw away the video. No “demands for returns etc”.

    I feel violated in that, while being honest and very friendly with my buyers I have been punished by ebay for wanting to exchange feedback. Now, I have just read a few minutes ago that what I did in requesting an exchange of positive feedback was against their policy. I have emailed Ebay my new found knowledge and assured them I did not realize my mistake and will not repeat this mistake again. Previous to this, I had been emailing ebay 5 or 6 times since Friday, the 19th of January 2007 to ask for the reason of this suspension and to state that this whole matter just threw me in a SEAL frenzy as it were because I was just able to purchase a home through the VA because I could show that I was making some additional money from selling on ebay/half.com. Bear in mind that I had just gone through a divorce; I am limited with only what I get from social security disability. And, physically I am disabled; and emotionaly, in depression.

    I further stated to eBay that that underestimate their importance to people like me; why? because being alone as I am all the time and sleeping a great deal due to medications my BEST time of the day is spend on ebay and half.com listing and selling and the like. This has proved itself to be the best therapy for this veteran. It keeps me busy and occupied.

    As so many of you have written it appears that ebay doesn’t really concern itself with our problems and questions. They just do not are. I suggested that instead of suspending someone, why not FIRST email him or her that you are considering suspending him or her quickly on account of what the problem is, at the same time giving the seller the chance to understand what he or she may have done to warrant this suspension and to make all the necessary corrections and apologies to indicate to eBay that this was an honest mistake.

    No word yet on anything I have written. Needing companionship I find some consolation or used to before eBay suspended me, in writing to some of my buyers asking if they ever needed anything in the future to just let me know. Some of my buyers and I have become friends. Not close friends but friends. In other words, I feel like someone cares. This matters to me as I am lonely, 56 years of age and worn out. I need friends & companionship and I need to stay busy as well as make ends meet. When Ebay pulled this “rug” as it were right from beneath me my world was crushed.

  32. I managed to get back on after i faxed some documents to eBay as they requested.. I replyed directly to the suspension notice eBay sent to me and apologised (even though i did nothing wrong) and 1 week later i was back on. Ive discovered some info that may be able to help those who cant get back on open up a new account without being suspended again (its not 100% full proof i dont think) But ime happy to forward the info to you – Just email me at: jpteam1@hotmail.co.uk

    http://www.jp-direct.co.uk

  33. charles juedemann

    My account was suspended for posting with a suspended user account. Never did. I have no idea why they suspended me. I wrote and asked specificall why I was suspended and they never answer (the reason they sent via email is just not true). I even sent a certified letter to Meg,… nothing. There is no place to turn other than sell someplace else. The fact is that ebay is so big they do not need me, or any of you either. It is cheaper to just suspend people and forget it rather than investigate what really happened.

  34. charles juedemann

    I read all the concerns here and I can see how each of you have been ignored by ebay. Me too.

    I was wondering if any of you know anyone who has brought some kind of litigation or law suit against ebay for lost income? I would think that there is some kind of legal issue here. I realize that ebay will say you (or I) violated some kind of inexcuseable ebay rule, but I would think that there is some kind or legal approach to this. Is anyone interested in a class action suit with me? Or do you know of any lawsuit involving suspended users? If any of you are lawyers, would this be something to pursue? The only reservation I would have is that you did not do something that is truly inexcuseable, like a physical threat or profanity or tried some kind of illegal sale like drugs or bombs or something like that.
    You may email me at cjuedemann@charter.net

    Thanks,
    Charles

  35. I want to know if cqcbhteam2 ^^ has ever been unsuspended. I usually have my way around ebay, and cannot say I’ve been ignored. Nor, have I been suspended right off the bat for unjust reasons. I’ve infact had many reasons to be kicked, atleast when it comes to petty reasons. I believe if I could have cqcbhteam2 user name on ebay, I will be able to help. Get them involved, seeing as they will give me attention. Feel free to email me PhantasyRain@hotmail.com and my ebay id is the name above.

  36. a taylor

    it’s been about 3 weeks now since getting the boot from ebay, i have sent everything they requested and they say they haven’t recieved it, i just wish that google would come to our rescue and open an auction site, i’m sure alot of ebayer’s would join!!

  37. ebay looks the other way

    http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedbackFromSellers&userid=lvlr-vintage-cans-collector&items=-1&item=300026175327&de=off

    Hello all, now here is something really interesting, this guy named lvlr-vintage-cans-collector continues to buy penny items to pad his feedback. what gives with a guy with over 10,000 feedback still buying penny items.

    http://pages.ebay.com/help/policies/feedback-manipulation.html

    It is a violation to exchange feedback for the sole purpose of increasing your feedback score to obtain site privileges or enhance your reputation. This most frequently occurs when a person purchases low priced, non-physical items, but may include other types of transactions as well.

    So, why do they have this policy if they do not enforce it??????

    lvlr-vintage-cans-collector is a power seller and I guess ebay looks the other way. gail857 used to buy penny items as mentioned in another post on this site:

    http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedbackFromSellers&userid=gail857&items=200&page=2&frompage=-1&iid=-1&de=off

    Apparently she got wise and stopped. As long as members of ebay are Power Sellers and have to sell 1.000 a month to ebay and pay their fee’s, ebay looks the other way.

    I am going to contact the media about how they look the other way.Google would be great with a site. Can’t wait.

  38. ebay looks the other way

    By the way, see all of those auctions that are PRIVATE, the sellers make the auction private so you can’t see that it is a penny auction. This way, you can’t see who bought what. Slick? Isn’t it? I just found out that any ebay Seller cannot have Private feedback to sell which is a good thing.

  39. I do not understand how EBay is allowed to operatate legally. They break every federal law and rule regarding consumer rights.
    I complained about an item not being sent after I had paid for and it cleared on my bank the seller suddenly decided not to sell it . He had pay pal send me a email, he never contacted me. I think it was because he made a mistake on the listing dollar amount, but that’s not my problem.
    Now if I walked into a store in a mall and a item had a price tag on it and I went up and purchased it, can they take the item back and say , oh wait we made a mistake and you can’t have this?
    Why does this seller get away with it and why does Ebay,,
    I sent numerous emails and it was obvious they never read my emails , they would send me their usual mock email saying the same thing over and over. and usually they would not allow me the option to respond. How Bizarre is that?
    so guess what..
    Ebay decided to terminate my account,, they said I was causing trouble. If complaining about not receiving an item due to the seller changing his mind after it’s paid for is trouble then Ebay needs a serious lesson in customer service,
    Oh ya and to top it off, then continue to send me emails about my issue,, and then they sent me a email saying my account had been hacked and go to this site to get a new password,, hmm but wasn’t I terminated? I can still sign on ,, and no response to my email regarding termination.
    so I am not sure if I am terminated, they are still sending emails about my problem,, I have a they are VERY DISORGANIZED AND THE RIGHT HAND DOESN’T KNOW WHAT THE LEFT HAND IS DOING,,
    Nancy

  40. Ebay will still suspend you even if you are a Power Seller. I was suspended a year ago and was reinstated about a month later. I was and still am a Power Seller at the time I was suspended for linked to a suspended user. My sales were in access of $20,000 a month and they suspended me out of the blue. So they dont turn their heads even for Platnium level Power Sellers. My Ebay fees were about $2000.00 a month or more and they still suspended me. It took alot of leg work to get reinstated but they finally came through for me. Ebay holds ALL the cards. Thats scary if you make your living solely on Ebay like I do.

  41. this website is for u all

    http://www.fightebay.com

    they will lawsuit them

  42. EBAY INFORMATION

    HERE IS WHY YOU GOT YOUR EBAY ACCOUNT CANCELLED BECAUSE OF BEING “associated with a previously suspended user”.

    ONE POSSIBLE REASON IS THAT YOU GOT HACKED/PHISHED AND YOUR PASSWORD STOLEN AND YOUR USER ID HIJACKED. THIS SAID, LET’S RULE THIS ONE OUT, AS YOU ARE PROBABLY TOO COMPETENT FOR THIS TO HAVE HAPPENED.

    HERE’S THE OTHER POSSIBILITY:

    SOME TIME IN THE PAST YOU USED A REMOTE SNIPING SERVICE, TO WHOM YOU PROVIDED YOUR EBAY USER ID AND PASSWORD (REQUIRED ELSE THEY COULD NOT SNIPE BID ON YOUR BEHALF).

    BETWEEN MAKING YOUR SNIPE ON EBAY AND SOMEONE ELSE’S SNIPE ON EBAY, THE SNIPE SERVICE EITHER FAILED TO CLEAN OUT THEIR COOKIES PROPERLY OR (BUT THIS IS LESS LIKELY THAT EBAY T&S WOULD TAKE DRASTIC ACTION ON SUCH WEAK EVIDENCE) USED THE SAME IP ADDRESS FOR THE TWO BIDS.

    EBAY’S AUTOMATED SNOOPING SERVICE THEN CONCLUDED YOU AND THE ‘SOMEONE ELSE’ WERE THE SAME PERSON. AND, TOUGH FOR YOU, THAT SOMEONE ELSE WAS SOMEBODY WHOM EBAY HAD SUSPENDED.

    SO YOU GOT SUSPENDED TOO BY SAFE HARBOR.

    NO FUN BEING NARU.

    EBAY SHOULD HAVE REALIZED FROM THE IP OR BID TIMING A SNIPING SERVICE WAS BEING USED. BUT IT DIDN’T.

    HOW DO I KNOW ALL THIS?

    IT HAPPENED TO ME.

    AND I FOUND OUT WHY I WAS SUSPENDED. THE SNIPE-PROVIDER, WHEN CONFRONTED, ADMITTED THEY HAD SOFTWARE PROBLEMS AND WEREN’T CLEARING OUT COOKIES PROPERLY A WEEK BEFORE I GOT NARU’D.

    NOW YOU KNOW.

  43. i started an account with ebay,on the 15th of march,2007.it was going to provide my son with a site to sell records from. within 24 hours,i was accused of being a suspended account,trying to start up again!!???,or aiding a suspended seller to continue selling!! i was told the suspended user was:::op-8opy but they wouldnt tell me what crimes against ebay he had committed! i have never ever heard of this id,but my protests all fell on stony ground. ebay say they have selling patterns on my new account,which links me directly to my old account!! before i was suspended,on my new 15 day acct,i had purchsed 1 yellow lampshade from the chinese mental assoc,. !!! so how you get selling patterns out of that 1 transaction,i will never ever know!! the only other info ebay have on me is:::my real name, my address,my phone number,my bank ,and thats about it!!! i keep telling them,that i really do not have a clue who the suspended member:::op-8opy is?? but they just laugh,and refuse to believe me. they maintain,that if i pay all the monies owed by this suspended user, only then will they consider stopping my suspension? god,he might owe loads! who knows? i really cannot for the life of me work out,how they have found links with my new acct and this suspended account!!!>???? any ideas? i have sent an e mail to meg@ebay,to try and persuade her to ensure this investigation is continued,until i prove my innocence! but i now fully believe,that when they find,they have made a mistake,under no cicumstances will they let me know! because it would make:::jennifer carling,richard stewart,katie broad,stephanie burling,and lastly clint(lol)(just a few people that have become involved in my protestations!!!)look so stupid,it would be kept hidden! tone.

  44. EBAY INFORMATION

    To: TONE.

    Read the comment above your one, and you may have the answer to your question.

    You may be right that eBay Trust & Safety will refuse to admit their goof-ups. They have to make informed or semi-informed guesses a lot of the time, and some of these times they guess wrong – their activities are cost-driven. They don’t have the power or resources to investigate properly.

    op-8opy is not the user-ID of a current member or the last registered user-ID of a NARU’d member, so are you sure you are transcribing this right?

    As to the reason for suspension and their suspicion, please quote exactly from whatever comms you have had from eBay (the original suspension notice and any subsequent clarification).

    eBay has hundreds of millions of users and more business than they know what to do with. So, unless you present your arguments AND EVIDENCE for reinstatement effectively, clearly and convincingly, you will remain an ex-user. If your communication above is a repreentative example of how you communicate, you will remain an ex-user. That is tough but it is also true…

  45. I was suspended for shilling with two other accounts for a minimum of 30 days. I was a power seller, 1024 feedback, and paid all my bills on time. I had 1 negative. I was called by SafeHarbor two sundays ago and told I was linked to two other ebay ID’s that were shilling on my main seller account. I was rightfully busted. Instead of lying and pretending I had no idea why I was suspended, I emailed them with many different questions. I have not yet opened any new accounts, used other accounts from my IP Address, and I have been legal. Based on this being my first time offence, will my reinstatment process be approved moreover than not? Anyone out there that has reinstated an account simimlar to mine and got reinstated, what did you say in the appeal email to get ebay to listen. Help me with anything that can help.

  46. I had no problems with ebay for 4 years until I started selling second hand designer bags with top brand names.
    Just before I got suspended, unfairly, for supposedly selling fake items (they were definitely genuine) I had emails from two other sellers, one saying one of my items was counterfeit (not true) and another saying she had reported me for using her photos, even though I had paid her a lot(!) and was just selling on things which were not suitable for me, at a loss! I have heard that people get suspended unfairly because they get reported through VERO by other sellers who are jealous or trying to get rid of the competition but how does this work…I have looked at the procedures on eBay for reporting someone else and don’t see how….you need intellectual rights or something.

  47. I also believe I had been wrongfully suspended by eBay. eBay’s monopolistic situation had led them to think that they have the absolute power to do anything.

    Isn’t it time for other auction sites to arise and compete with eBay?

    …We must end this

  48. I am very sad that ebay suspended me 2 weeks ago. I have been with ebay for 2 years with 900 sales and they kicked me for trademark misused which I did not even thought that the item I put up will cause a problem. I had a friend who went to Italy and Barcelona and asked me if I can sell her designer bags on ebay. Trusting that she bought it from the markets in Italy and has the tag Made in Italy, I put the bag for listing and when I woke up the next day, ebay suspended my account. Ebay is the only source of income I have as I have a medical condition that only limits my capablities to stay at home. The time of suspension was very bad as my husband’s work is slow ( he is doing service work and if there is no calls, he has no job ) and I was in the middle of having my medical examinations and now we don’t have enough to get by. Ebay has been helpful to us during those times as it helps us to pay our bills and have something to eat. Also it hurts me so much because I have stocked up with so much items at home and postage satchels and now I don’t know what will I do with it.
    I tried emailing them but they want me to submit important documents with all of our details and signature. Ebay does not care, after being with them for 2 years, paying them on time for my montly dues (almost $200 ) they will just drop you and would not care. I hope there is a way for me to find another auction site as I still have so much to sell and I am only capable of doing work at home.

  49. Got suspended on 4/3/07. No reason given except for a general reference to “Abusing EBay” Policy. Applied for reinstatement but stated explicitly I did nothing to violate the “Abusing Ebay” Policy. Asked for information as to what I did. Just received a reply yesterday that they received my documentation (Utility Bill, plus invoices for what I was selling). Still do not know what I did to violate the policy. Received a separate message from Customer support after the suspension, that someone may have used my ID without Authorization.

    At this time I do not know what to think. It is wrong for Ebay to suspend accounts without providing facts justifying the action. I am in a impossible position of trying to defend my actions when I do not know what it is I did that caused Ebay to act.

    In the middle of a career change. Hoped to use Ebay to work from home. Might not be a bright idea based on what I am hearing. I sold about 35 items in 2 days after being relatively inactive for a few months. I can only speculate as to what the real problem is? This is just not right.

  50. eBay Needs a Huge Smack Across the Head

    I am a Powerseller and was suspended yesterday for Trademark Infringement. Actually, I was suspended on April 7th. I received a ‘courtesy call’in the early afternoon to let me know my account was being suspended. Then immediately after, 920 of my auctions were DELETED. Not ended. But DELETED.

    My account was still active that evening. So I started creating new listings all over again. I manually entered 200 auctions one day and 124 the next day. On April 8th in the morning, I received a response to my inquiry to eBay as to why my auctions were deleted and was told by Trust & Safety (or whatever they’re called) that I was not suspended & there was no reason for the deletion. However, they could not put them (auctions) back up – I would have to do that myself. But yesterday afternoon, I received yet another phone call from eBay – another ‘courtesy call’ to tell me my account was suspended for Trademark Infringement and within seconds, all 324 NEW auctions were DELETED.

    The idiot on the phone then told me to ‘have a nice day’ and hung up. WTF?

    After many emails to eBay, I have received the same robotic replies telling me my account has been suspended for 7 days, but irregardless of the 7 day suspension, I will have to submit a Request for Reinstatement with government I.D. in order for eBay to even consider my appeal for reinstatement. This appeal will not take effect until AFTER April 17th.

    Do I hate eBay? YES, I do. Worse yet, I hate the company that said I was infringing on their rights because they are being nothing short of a bully.

    Does this make sense to you? Say you bought a pair of ‘DESIGNER’ boxer shorts in the original ‘designer’ box. You take a picture of that box and a picture of the boxers and use both as a reference on eBay as to what you are selling so that a potential buyer could visually ‘see’ what they will receive.

    Then DESIGNER comes along and says you CANNOT take a picture of their ‘picture box’ – as they own that picture & so they say you are in violation of Trademark Infringement.

    The stupidest thing, really. But this is what happened to me. I see their point. I don’t see their point (because I think it’s a dumb point and I also believe that if I buy something WITH MY MONEY then it’s up to me what I want to do with it).

    I pay over $1000 every month in eBay’s ever increasing fees and this is not including eBays other money grabbing site; Paypal (aka; Payfraud). I do not rip off sellers. I ship very fast. I treat my buyers with respect. I answer all questions quickly. eBay, I am sad to say, was my sole income since losing my job to down sizing 6 years ago. My feedback rating is over 12,000 with a 99.7% average. And…what does eBay do? They KICK ME IN THE FACE. I work my a** off every day to not just make a living for myself & family and to keep eBay the huge auction monster that they have become. Yes, I know, I, like many others, am nothing but an easily dispensable seller (powerseller or not).

    I have been told I should sue both eBay and the DESIGNER company since both have now caused me loss of income. eBay SHOULD NOT be getting involved with copyright infringement. They claim they DO NOT make judgement nor get involved. If that is the case, then why do they suspend sellers for it? I’m not selling countefeit items (I would agree it would be a different story if I were).

    WHY DOES eBAY FEEL THEY NEED TO FLEX THEIR MUSCLES BY SUSPENDING HONEST, HARD WORKING SELLERS?

    eBay hasn’t been told lately, have they? They need a HUGE SMACK across their head. Yes, I hate them. Well, like the rest of us suspended sellers, it’s a love/hate relationship. I LOVE to HATE eBay, yet at the same time, I still need them to support my family.

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